3 Reasons to Use Fractional Expertise

By: Taylor Fudge

For understaffed departments, the challenge of balancing urgent tasks with routine — yet important — responsibilities never ends. Property damage claims are one such task that can fall to the bottom of a to-do list as employees struggle to put out fire after fire day after day.

How can managers help employees manage workloads while maintaining a healthy bottom line? The answer lies in fractional expertise, the practice of using professionals in a part-time or as-needed capacity within an organization.

Here are 3 Reasons to Use Fractional Expertise

Here are three reasons why fractional expertise — especially in property damage claims — is beneficial:

Highly Specialized

Claims departments often need employees to be responsible for a wide variety of tasks, and deeper expertise is essential for complex assignments like property damage claims. Building a winning case is hard, and while employees gain expertise over time through experience, most organizations can’t wait that long.

By outsourcing to experts — whose core competencies are the complex tasks — organizations can use them to complete projects efficiently and effectively. Expertise in property damage claims management can be leveraged to improve the bottom line while lightening employee workloads.

Cost-Effective

Salary and benefits are one of the biggest expenses for any organization. And employees are well worth it! But when the budget to support more FTEs isn’t there, it can be tough to find the part-time support needed with the expertise required.

Outsourcing to experts is cost-effective, since they are hired on an as-needed basis. Utilizing a 100% contingency-based vendor, such as CMR, is even better because they don’t get paid unless you do. Contingency-based experts, especially in property damage claims, are highly motivated to recover the most for their customers in the shortest amount of time. When most property damage claims are tied up in litigation or written off by internal shops, outsourced services can pay for themselves and boost the bottom line.

Frees Resources

With staff freed from routine tasks or special projects, they can be assigned to higher-priority areas. When property damage claims are outsourced, the hours spent performing a task or training an employee on a process are reallocated, reducing workloads and encouraging creativity. In turn, these things can boost the longevity of employees, minimizing the need to constantly recruit.

Wondering when it’s time to call in the property damage recovery experts? Find our downloadable checklist here to help identify pain points.

Email Taylor at tfudge@cmrclaims.com to learn more about how property damage expert services can help your organization.